How Do You Pick the Best Carpet Cleaning Company?

Be sure to ask these questions when calling for information on carpet, upholstery, and tile grout cleaning services:

WHAT KIND OF EXPERIENCE DO THEY HAVE?
Carpet Masters has been caring for fine carpets, rugs, and upholstery since 1996. We are frequently called upon to remedy unusual problems and we can handle specialty situations. Our experience makes us one of DFW's most respected cleaning companies.

DO THEY HAVE GOOD REFERENCES?
Carpet Masters is often referred by some of the most seasoned professionals in the industry. These references are available by request. You can also read several testimonials from happy customers further on in this website.

ARE THEY WELL EDUCATED IN THEIR FIELD?
Carpet Masters is an IICRC (Institute of Inspection, Cleaning, and Restoration Certification) certified firm - the most recognized certification organization in the country. Attending educational courses, reading trade journals, and being heavily involved in the industry allows us to stay abreast of all the latest techniques and best practices. In fact, many carpet manufacturers will only recommend firms certified by the IICRC.

WHICH SYSTEM DO THEY USE?
Carpet Masters uses the most advanced truck mounted systems on the market today. These do not leave excess moisture in the backing of the carpet and do not leave a sticky residue behind to attract soil. You can expect maximum soil removal from our process.

DO THEY USE ENVIRONMENTALLY FRIENDLY PRODUCTS?
Carpet Masters has a commitment to our customers, our community, and our environment to seek out the most effective naturally-based cleaning agents. You can be assured that our products are extremely effective on carpet, upholstery, and tile grout yet safe for your children and pets, as well as most persons with allergies and chemical sensitivities.

DO THEY GUARANTEE THEIR WORK?
Carpet Masters is committed to excellent service. We strive to arrive at our appointments on time and ready to 'wow' our customers with our skills and customer service. Our "No Worries Guarantee" states that if you are not completely satisfied with our work, we will return at no charge to make the job right. If ever we are unable to satisfy you, we will offer a complete refund.

IS THIS THE BEST VALUE FOR MY MONEY?
Never select a carpet cleaner based on price alone. A low price service company or individual may not have the experience, ability, or desire to do the job thoroughly or correctly and in the worst case may even damage your carpets or furniture. It isn't worth the risk. You can always count on Carpet Masters to take care of your carpet and furniture investment and give you an excellent value for the quality of service that we provide.